Information Systems / Information Technology / BPMN / Design Process (Architecture) / Web Services and SOA / ISO 20000 / Business Process Reenginrering / BPM‐Business Process Management, Information System Implementation, Performance Analysis, Quality / ISO 9001 / ISO 20000 / Business Process Reenginrering / BPM‐Business Process Management, Information System Implementation, Performance Analysis, Quality / ISO 9001
